Work Orders
Please call or come down to the Maintenance Department for all work orders. It is your responsibility as tenants to report all work orders as soon as possible to prevent further damage especially water leaks. It is not up to the counselors to put the work orders in for the tenants. If Maintenance staff show up to do a work order please let them into the unit so it can be repaired because if you are not ready and want them to come at a later time then your work order most likely will be put to the bottom and if they have your permission to enter the unit while you are not home please let the Maintenance office know. Remember Maintenance hours are from 8:00 am – 5:00 pm. If you have any pets in the unit please put them where they will not bother the maintenance staff. Please make sure all work areas are clean and clear of objects so repairs can be done.
Getting Ready for the Winter Months
Clean your yards one more time before the snow falls. Each Low Rent Unit should have only 1 trash canister. The counselors will be going around to see which units have more than 1 canister and Maintenance will take the extra one if it belongs to NCTHA. Check to make sure you the propane level is above 10 % at all times. Now is the time to begin getting propane before the prices go up. Check and change your furnace filters at least every 3 – 6 months. If you have electric heat remember to check all baseboard heaters to make sure they are all working before the weather gets cold. Please make sure you do not have anything stored around the hot water heater and furnace because it could become a hazard.
Eco Lab Spray
Tenants that are on the Eco Lab list to be sprayed need to be ready. If there is a referral on a tenant the counselors will do a 24 hour inspection with you the day before the spray to make sure you are ready and you will not be allowed to cancel. A prep sheet is given to all tenants that states exactly what needs to be done before and after each spray. Please read the prep sheet carefully. You must remember that ALL rooms have to be ready in order for the spray to be effective. Please don’t move everything outside just put everything in the middle of the room as stated on the prep sheet. Also be advised that if you keep canceling this could lead to the Termination of your Dwelling Lease.
Tenants start getting ready because Annual Inspections are just around the corner. The counselors will be sending out letters to inform you before the Inspections start in your area.